Legal Notice & Privacy

Information according to § 5 DDG

Heidemann & Ruben UG (haftungsbeschränkt)
Aschaffenburger Straße 27
10779 Berlin, Germany

Represented by the managing director Sonya Ruben

Contact

E-mail: info(@)sonyaruben.(de)

Please recombine (@) and (de) before sending (spam protection).

Register entry

Registered in the commercial register at the local court of Charlottenburg (Berlin) under HRB 255008 B

VAT

No VAT is charged, in accordance with § 19 of the German VAT Act (UStG).

Responsible for content

Responsible for content according to § 18 (2) MStV: Sonya Ruben, address as above

Liability for links

This website contains links to external third-party websites over whose content no control is exercised. The respective provider is always responsible for such external content. No legal violations were apparent at the time of linking; affected links will be removed promptly once any infringement becomes known.

Copyright

The content and works on this website are subject to German copyright law. Reproduction, editing, distribution and any kind of use beyond the limits of copyright require the written consent of the respective rights holder.

Controller

Heidemann & Ruben UG (haftungsbeschränkt)
Aschaffenburger Straße 27
10779 Berlin, Germany
Represented by the managing director Sonya Ruben
E-mail: info(@)sonyaruben.(de)

Please recombine (@) and (de) before sending (spam protection).

Hosting & server logs

When you visit this website, the hosting provider automatically processes technically necessary data (IP address, date and time, page accessed, browser type). The legal basis is Art. 6 (1) (f) GDPR. Log files are deleted after a short period.

No cookies, no tracking

This website sets no cookies, uses no analytics tools and embeds no third-party services. Fonts are hosted locally. No connections to third parties are established when visiting this website.

External links

Links to external providers (e.g. PayPal or book retailers) lead to their own services; the privacy policies of the respective provider apply there.

Contact

If you contact us by e-mail, the information you provide will be processed to handle your request (Art. 6 (1) (b) GDPR).

Lesson requests

When you request a time through the form, we process your name, your e-mail address, the time you asked for and – if you write one – your message. We need these to confirm the appointment and to hold the lesson. The legal basis is Art. 6(1)(b) GDPR (steps prior to entering into a contract, and performance of the contract).

Name, e-mail address and message are stored encrypted. Anyone opening the file without the key sees which slots are taken, but no personal data.

Retention: the message field is deleted 30 days after the appointment. Name and e-mail address are deleted one year after the appointment. The appointment itself remains without any personal reference.

Your data is not passed on to third parties. For payment you are taken to PayPal; we transmit nothing from the form to them, and PayPal's own privacy terms apply. The lesson itself takes place over Zoom; Zoom's own privacy terms apply when you join.

You can object to the processing at any time and ask for your data to be deleted – an informal e-mail is enough.

Your rights

You have the right to access, rectification, erasure, restriction of processing, data portability and objection (Art. 15 to 21 GDPR), as well as the right to lodge a complaint with a supervisory authority, e.g. the Bavarian State Office for Data Protection Supervision (BayLDA).

This is an information translation. The German wording is the legally binding version.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day the contract was concluded.

To exercise your right of withdrawal, you must inform us

Heidemann & Ruben UG (haftungsbeschränkt)
Aschaffenburger Straße 27
10779 Berlin, Germany

Represented by the managing director Sonya Ruben
E-mail: info(@)sonyaruben.(de)

Please recombine (@) and (de) before sending (spam protection).

of your decision to withdraw from this contract by an unequivocal statement (for example a letter sent by post or an e-mail). You may use the model withdrawal form below, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.

Early expiry of the right of withdrawal

Your right of withdrawal expires in the case of a contract for the supply of services once we have fully performed the service, provided that performance began only after you gave your express consent and acknowledged that you would lose your right of withdrawal upon full performance of the contract by us.

You give that consent in the booking form, through the checkbox „I would like the lesson to take place before the 14-day withdrawal period ends“.

(Complete and return this form only if you wish to withdraw from the contract.)

To
Heidemann & Ruben UG (haftungsbeschränkt)
Aschaffenburger Straße 27
10779 Berlin, Germany

Represented by the managing director Sonya Ruben
E-mail: info(@)sonyaruben.(de)

Please recombine (@) and (de) before sending (spam protection).

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the supply of the following service:

_______________________________________________

Ordered on (*) / received on (*)

_______________________________________________

Name of consumer(s)

_______________________________________________

Address of consumer(s)

_______________________________________________

Signature of consumer(s) (only if this form is notified on paper)

_______________________________________________

Date

_______________________________________________

(*) Delete as appropriate.

We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.